Overcharge students

<p>you know you in trouble when a finance company changes names. I had a loan that was paid up by end of January 2017, the last two months I still have debits going off on my account. </p> <p> </p> <p>So the task should be simple, phone customer support, good luck. You will hold on for over 30 min, with no luck. If you phone the new loans department they answer under 2sec, but don't get excited, if don't want a new loan they put the phone down on you, that happened 3 times to me.</p> <p> </p> <p>in the mean time, your money is gone and you can't risk returning your debits because you will get a bad credit rating </p> <p> </p> <p>moral of the story, for all students, go to a reputable bank for study loans</p>