1 reviews | Active since Jun 2017

28 Jun 2017, 15:35

No refund

<p>I was forced to make use of this company in order to ensure that my wife can finish her studies. I took out a student loan with Fundi in January 2017</p> <p>In May 2017 I requested a quotation to settle the loan and it was sent to me, I paid the quotation amount in full,</p> <p>In June 2017 I enquired from Unisa on a dispute an amount that Unisa owed me from a previous financial year (2015) to which I was informed that this amount was paid to Fundi (who had nothing to do with the finances of 2015), because of a MOA between Unisa and Fundi</p> <p>I went to their offices in Bloemfontein and a Fundi rep gave me an account statement on which it shows that Unisa did pay Fundi the amount which I disputed since 2015, and so I was overcharged on the settlement amount as it was not brought into consideration,</p> <p>I also realized that on the statement it indicates that I am still being charged interest as if the loan is still outstanding and administration fee on an account which I overpayed due to their mishap, these 'fees" are being deducted from the amount that I overpayed.</p> <p>I demanded that it be rectified and I be re imbursed, to such an extent that a rep from Fundi Head-Office cc'd me on an email he wrote to his supervisor regarding the matter.</p> <p>to date I have not received any form of corrispondence or refund from Fundi, I am positive that had I not enquired on my finance issue with Unisa, I would not have found out that I overpayed Fundi, as their attitude suggests oppertunism at its best.</p>

0
Replies (0)