Missing payment

Good day<br> <br> 2nd complaint regarding my eduloan account, i complained on friday coz according to eduloan my payment and proof of payment was not received after lying the complaint i received a call from Lebo confirming the payment was allocated and that it will be sorted out<br> <br> I received an sms now stating my account is arrears and that i should make urgent payment which i'm extremely unhappy about coz i paid the account on the 21st of may already.<br> <br> Icalled Lebo as well as the number on the sms but there was no respond i am very unhappy with the service i'm getting from eduload coz not once since i have this account was there problems with me paying it...<br> <br> I wanted this to be sorted out today or i will take this further i want my name to be rectified asap if eduloan doesn't take responsiblity for this they will have to deal with the ombudsman regarding this matter