KM
Kgotso M
1 reviews | Active since Apr 2013
11 Jun 2021, 07:47
Merchants at Fundi
After my father passed away on 23 January 2021 we communicated a request to change the banking details linked to the profile. The Fundi consultant confirmed that the banking details have been changed. Students have paid and money has been transferred to the old bank account. We cannot pay rates and services and the students are now complaining and wanting out. Fundi consultants are not reverting. May I kindly ask to be connected to a senior manager at Fundi who can kindly assist me with correcting the payment and confirming that all is in order for the next payment run.
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Fundi's replyOfficial
11 Jul 2021, 22:58Hi Kgotso. Thank you for getting in touch, and our sincere apologies for the delay and inconvenience caused. Was your query sorted ?
If not, kindly provide us with the email address you sent your query from, and the email address you sent your query to so we may urgently follow up.
If not, kindly provide us with the email address you sent your query from, and the email address you sent your query to so we may urgently follow up.
Fundi's reply11 Jul 2021, 22:58
Official
Hi Kgotso. Thank you for getting in touch, and our sincere apologies for the delay and inconvenience caused. Was your query sorted ?
If not, kindly provide us with the email address you sent your query from, and the email address you sent your query to so we may urgently follow up.
If not, kindly provide us with the email address you sent your query from, and the email address you sent your query to so we may urgently follow up.
Fundi's replyOfficial
22 Sept 2021, 10:50Hi Kgotso. Thank you for getting in touch, and we are sorry to hear that you are not pleased with our services.
We would like to hear from you if your query was resolved ? If not, please advise so we may urgently assist.
We would like to hear from you if your query was resolved ? If not, please advise so we may urgently assist.
Fundi's reply22 Sept 2021, 10:50
Official
Hi Kgotso. Thank you for getting in touch, and we are sorry to hear that you are not pleased with our services.
We would like to hear from you if your query was resolved ? If not, please advise so we may urgently assist.
We would like to hear from you if your query was resolved ? If not, please advise so we may urgently assist.