I received 2 conflicting statements from Fundi

<p>On the 5th of May 2017, I received my loan statement from Fundi (previously EduLoan) with an option to settle my account. On the 13th of May, I paid the settlement amount that was quoted on my statement. According to their records the money was received on the 15th and allocated to my account. </p> <p> </p> <p>On the 2nd of June, I received a paid-up letter along with my statement showing a credit balance of R1008,63. I called Fundi and asked if I could get a refund but the consultant emailed me a statement with a debit balance of R502,67. </p> <p> </p> <p>I have a paid-up letter and 2 conflicting statements and I have raised my grievances with Fundi but no one has explained to me what is going on.</p>