BM
Busisiwe M
1 reviews | Active since Aug 2021
03 Aug 2021, 17:28
FUNDI PLEASE CANCELL THE STOP ORDER AND PAY THE REFUND DUE TO ME
I settled my account with Fundi in March, I have been struggling to get the stop order cancelled till now, I have dealt with many consultants and that didn`t help untill last month. I finally got my refund but the deductions still carry on which means I need to spend countless hours on the phone begging them for my money. Their consultants are just not helpful at all. I NEED A STATEMENT, THE STOP ORDER CANCELLED AND BE REFUNDED WHAT IS DUE TO ME
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Fundi's replyOfficial
22 Sept 2021, 10:46Hi Busisiwe. Thank you for getting in touch, and we are sorry for the bad experience you had with us. We have noticed that a refund was processed on the 4th of August.
We would like to hear from you if your query was resolved ? And how would you rate our response to resolving your issue ? We would really appreciate you taking your time providing us with your valuable feedback as it helps us to continually improve our customer service.
We would like to hear from you if your query was resolved ? And how would you rate our response to resolving your issue ? We would really appreciate you taking your time providing us with your valuable feedback as it helps us to continually improve our customer service.
Fundi's reply22 Sept 2021, 10:46
Official
Hi Busisiwe. Thank you for getting in touch, and we are sorry for the bad experience you had with us. We have noticed that a refund was processed on the 4th of August.
We would like to hear from you if your query was resolved ? And how would you rate our response to resolving your issue ? We would really appreciate you taking your time providing us with your valuable feedback as it helps us to continually improve our customer service.
We would like to hear from you if your query was resolved ? And how would you rate our response to resolving your issue ? We would really appreciate you taking your time providing us with your valuable feedback as it helps us to continually improve our customer service.