Fundi is unprofessional...

<p>I received a settlement letter from Fundi on the 11th of May 2017, two days later on the 13 of May I paid the outstanding amount in full. From the 16th of May I've been calling the call center everyday so that they can allocate my payment accordingly. On 5 occasions I was asked to send my proof of payment and I did. To my surprise my account was debited again this morning after settling the outstanding amount. </p> <p> </p> <p>Yesterday when I called I was told that I have to wait until the end of the month for their system to be updated. All I'm asking for now is for them to credit me the money they withdrew his morning because I don't owe them. I am very upset with their service, I've spent so much on airtime calling them everyday for 2 weeks. </p>