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Nosi G
1 reviews | Active since Feb 2017
01 Jul 2020, 13:11
FUNDI CONTINUES DEBITING MY ACCOUNT EVEN AFTER THE ACCOUNT IS SETTLED & THEY HAVE GIVEN ME A SETTLEMENT LETTER
I paid Fundi over 3 months ago and they sent me a settlement letter but they continue debiting my account and its annoying. When I called them for a reversal the first month they asked for a bank statement and they reversed it. They have debited my bank account again even after a lady from Fundi by the name of Ofentse assured me they would not.. R1248 L*** & R1100 L*** R1909 L***
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Replies (3)
Fundi's replyOfficial
01 Jul 2020, 13:31Hi Nosi. Thank you for getting in touch. Our sincere apologies for the inconvenience this has caused. Please provide us with your full names so we may urgently investigate.
Fundi's reply01 Jul 2020, 13:31
Official
Hi Nosi. Thank you for getting in touch. Our sincere apologies for the inconvenience this has caused. Please provide us with your full names so we may urgently investigate.
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Nosi G's updateReviewer Update
01 Jul 2020, 13:41Nosikhumbuzo Gastile
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Nosi G's update01 Jul 2020, 13:41
Reviewer Update
Nosikhumbuzo Gastile
Fundi's replyOfficial
01 Jul 2020, 14:04Thank you. We have escalated your complaint to the relevant departments, and we will be in touch with you in no time.
Fundi's reply01 Jul 2020, 14:04
Official
Thank you. We have escalated your complaint to the relevant departments, and we will be in touch with you in no time.