MN
Michael N

1 reviews | Active since Nov 2020

14 Nov 2020, 22:01

Contacting Fundi

There is no way to get in contact with Fundi. They do not respond to emails sent through to their support email (It's been over a week with 2 emails sent through). There is only one contact number on the website, when you call it you are automatically directed to a bot which tells you that you have reached them outside their working hours which are Mon-Fri 8am to 4:40pm. I called over 10 times all calls made within those days and house and kept getting the same response. Nothing happens if you fill in the section on their site where they "claim" to get back to you "in no time". Such unreliability and incompetence is irritating and disappointing. There is absolutely no way of getting hold of them.

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Replies (2)
Fundi
Fundi's reply15 Nov 2020, 18:39
Official
Hi Michael. Thank you for your review, and our sincere apologies that you are not pleased with our services. We will get one of our representatives to call/email and assist you on the provided contact details. We apologies for the inconvenience we might have caused. 

Best regards,

Fundi
Fundi's reply16 Nov 2020, 07:55
Official
Good Day Michael. Kindly provide us with the number you got from the website and kindly advise which site you used as well so we may look into this and investigate further.

Best regards,