Contacting Fundi

There is no way to reach Fundi. They do not respond to emails, it's been over a week since I sent one through, with no response. There is only one contact number on their website and when you call it, a bot responds telling saying you have reached them outside their working hours. It goes on to state that their working hours are 8am to 4:40pm Monday to Friday yet I am actually calling within those hours. ALL WEEK!!! They do not pick up calls nor respond to emails. How are we expected to get hold of them? Such terrible and irritating customer service.