BP
Brilliant P
1 reviews | Active since Mar 2020
16 Oct 2020, 01:29
bad service for only writing me a confirmation letter
bad service on fundi i have been trying to get a confirmation letter for over a week now I'm being kept told one thing to another but not getting helped since last week Friday I don't know what is the problem by just helping me out with what i need and getting done with it rather than telling me stories everyday
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Replies (4)0
Replies (4)
Fundi's replyOfficial
16 Oct 2020, 06:59Hi Brilliant. Thank you for your review, and sincerely apologize for the bad experience and any inconvenience these issues may have caused you. Please urgently provide us with the applicant's ID number or the loan number as we cannot find the provided ID number on our system.
Fundi's reply16 Oct 2020, 06:59
Official
Hi Brilliant. Thank you for your review, and sincerely apologize for the bad experience and any inconvenience these issues may have caused you. Please urgently provide us with the applicant's ID number or the loan number as we cannot find the provided ID number on our system.
BP
Brilliant P's updateReviewer Update
16 Oct 2020, 10:01did you receive the loan number I sent privately?
BP
Brilliant P's update16 Oct 2020, 10:01
Reviewer Update
did you receive the loan number I sent privately?
Fundi's replyOfficial
19 Oct 2020, 21:09Good Day. Your loan number has been received, and your query has been escalated to the relevant department. We apologize for the late response.
Fundi's reply19 Oct 2020, 21:09
Official
Good Day. Your loan number has been received, and your query has been escalated to the relevant department. We apologize for the late response.
Fundi's replyOfficial
20 Oct 2020, 09:56 Hi Brilliant. Our consultant tried calling you on *** and it goes straight to voicemail. Please provide us with an alternate number that we can contact you on ?
Fundi's reply20 Oct 2020, 09:56
Official
Hi Brilliant. Our consultant tried calling you on *** and it goes straight to voicemail. Please provide us with an alternate number that we can contact you on ?