1 reviews | Active since Nov 2019
Assistance Required Regarding Facebook Competition Prize
Dear Fundi Support Team, I write as I am after assistance regarding a competition I entered on Fundi’s official Facebook page. I had been selected as one of the winners, however I encountered a hurdle in receiving the prize.
My phone's screen dilapidated and is no longer visible. I do not have the financial means to repair it at this time. As a result, I am unable to access messages related to the prize.
I reached out to the Facebook page admin and requested a screenshot of the cash send, in case the payment had already been processed. However, I was informed that the admin does not handle or process payments to prize winners.
I emplore your assistance or guidance on how this matter can be resolved. I am a 1St-year student at TUT Faculty Of Arts and Design without external financial support, and I rely on this prize. It would produce a meaningful difference for me this Christmas.
I sincerely appreciate your time and understanding, and I plead for any help you may be able to offer.
Warm regards, Kamogelo Ramoloto
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and would like to sincerely apologise for any inconvenience caused. At Fundi, we value our clients and their feedback and we are committed to resolving issues as quickly and efficiently as possible. One of our consultants will be in touch with you shortly to assist you further.
Thank you for bringing this to our attention. We are truly sorry to hear about your experience and would like to sincerely apologise for any inconvenience caused. At Fundi, we value our clients and their feedback and we are committed to resolving issues as quickly and efficiently as possible. One of our consultants will be in touch with you shortly to assist you further.
