Unfair treatment

I went to the resort on the 19th of May 2015 to view a wedding venue for the 28th of November 2015. I was advised that there was a place available and i needed to pay deposit to secure the place. I loved the place very much and On the 21st I requested numerous times via email and phone calls from the morning requesting banking details to make payment and both Nasheema and Godfrey advised that they will send me the details. I waited until 18:15pm (while in class as i attend evening school) when they sent the details via watsapp. I doubted the banking details and in the morning 22/05/2015 sent an email to them to find out if they want to assist me with my requested as i felt like they were very reluctant. At about 10:45-11:00am i get an email advising me that the place had already been booked and i immediately called Godfrey who advised me that my email was \chicky"just because i requested that my query is given the attention it requires as a customer. I feel like they are lying because all of the sudden they have someone who has paid for the place however two days ago they advised me that the place is still available and open before sending them an email. that appears rude to the"""