Failure to refund

I'm disappointment by their finance Department. I made a cancellation and sent all my banking details to them but nobody has even bothered to contact me and tell me about delays. I mean R1000 is taking Fun Holidays over 30 day's to pay a refund? It was on the 14th November where I sent Junior my banking details as requested but after I kept calling and being told it will clear, till today I have never received my R1000 and they are now telling me it will take 14 business day's. I'm so fed up and really don't care if you refund me or not!

A company I trusted is so poor to paying refunds. I'm so disappointed.

Angry client and will never book through you or recommend to my family and friend's.