Shoe helmet worst service I have l ever hado from full throttle

<p>April 16 I purchased a shoe helmet from full throttle edenvale. After purchase on my way home the helmet had a whistling noise immediately called full throttle to let them know there is a fault and the helmet was making this noise. 2days later they picked up the helmet and after a week it was returned to me with the same noise. Again called to let them know it was not fixed. They picked it up again but this time after 2 weeks . It is almost 2 months later and still don't have my helmet no call to me to give me feedback.I had to call t o find out what is going on. I was then given the number for shoe direct who they had send the helmet too. After speaking to shoei I was told that they had stripped the helmet and found nothing was wrong they will be getting in a technician in to have a look at it. My reasoning behind this it is paid almost R8000 for a brand new helmet.this is a brand new helmet from factory.now it is being stripped taken apart and put together this is now not a brand new helmet it is a second hand helmet stripped apart and put together.brand new helmet giving me problem should be replaced with a new one.honestly i feel like I have been ********** with R8000 and I could be stuck with a stripped and put together again helmet which I could have rather bought a used or second hand one for much cheaper. Brand new faulty products should be replaced with a new one that's now good service not giving your customers the run around for almost 2 months. I came in to buy a helmet from u and now feel like I was **********. Don't want this stripped and put together helmet. From what I get from full throttle is you don't care about good customer service has long as you have your money nothing else matter because if u did you would have replaced my brand new faulty helmet with a new one and now I am stuck with dealing with shoei almost 2months later still don't have the helmet and that sucks because I am stuck with a stripped and put together helmet that now will never ever have the feeling off having a brand new helmet. You where always my Sunday destination loved coming in and doing some shopping now never going to deal with u again and make sure I inform all my friends and colleagues about the disgusting service and that full throttle is all about making money even if they have to go about *********** people.</p>