Service Excellence

It is uncommon for a retail outlet to be so focused on customer service and it is important in an industry where your life could depend on the advice and support provided. My girlfriend and I recently purchased motorcycles and selected FULL THROTTLE IN EDENVALE to provide us with our accessories and services.<br> <br> Not only did the guys offer FRIENDLY and KNOWLEDGEABLE SUPPORT, but went the extra mile to obtain the exactly correct equipment for the purpose intended, phoning branches to source and holding stock away from the sales area until we were FULLY SATISFIED with the selection. Even when one of the products failed due to a manufacturer's fault, there was no hesitation regarding immediate replacement. <br> <br> It was not over-sell or over-zealous and we have walked away fully satisfied.with every intent to return to the store and the salesmen in question for future purchases of equipment or upgrades. WELL DONE GUYS in an era of ambivalence. YOU ARE STARS WORTH RECOGNIZING AND REWARDING..