NK
Nicolaos K

1 reviews | Active since Jan 2011

08 Jun 2015, 09:07

Full Throttle stands by their products

I purchased a pair of LED indicators for my Vulcan and after 2 months the one stopped working and on removal I could hear something loose in there.<br> <br> I took my receipt and product back to Full Throttle and was assisted by Justin (one of the managers). <br> <br> His great attitude towards me (the client) and the way he stood by the products they keep and without hesitation offered to send the product back and give me a voucher instead was brilliant.<br> <br> Full Throttle's management of the clients and after-sale service is the reason I have been a client of theirs for over 15 years and will still be for a very -very long time.<br> <br> Bravo guys. You can easily teach a thing or two to other retailers.<br>

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Replies (1)
Full Throttle
Full Throttle's reply08 Jun 2015, 16:17
Official
Hello Nicolaos,

Glad we could assist we strive for service excellence.
Many thanks for the kind compliment.
Best regards
Full Throttle management.