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P. vdM

1 reviews | Active since Apr 2012

24 May 2016, 08:48

Excellent Go the EXTRA Mile service - Cresta Branch

<p>I experienced a problem with a set of offroad boots bought from Full Throttle. Kieran Hedley responded to my inital mail within minutes where he immediately offered assistance. Requested I return it and noted he will attempt to assist.</p> <p>The boots were returned. During the period I was kept up to date on the progress until a positive result was offered. The problem was resolved to my extreme satisfaction.</p> <p>Shadrack assited with the fitment and a new set showing good knowledge of their products.</p> <p> </p> <p>Excellent service Kieran and thanx a mil for your assistance. You have not only won over 1 customer but a whole bunch of us going into the future. Cresta branch staff...Keep up the excellent service as I will gladly travel the extra distance in future!!</p>

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Replies (1)
Full Throttle
Full Throttle's reply24 May 2016, 09:23
Official

Great to hear, we strive for service excellence and appreciate the feedback.

Best regards

Full throttle management.