Rude Staff

On the 2nd of October I accompanied my fiance to pay her full house account which she had been unable to pay over the last 40 days since the account was opened. However I had a few issues with the staff at the Swellendam Branch.<br> <br> 1) Firstly, the sales rep who visited our premises, failed to find us at home and went to the neighbors and informed them that should we fail to pay our account they would come to collect the goods. My question is why discuss my account with my neighbors.<br> 2) The first lady we spoke to when we went in to make payment had the nerve to initially tell me that it wasn't my account but my fiances.<br> 3) A third consultant who later came out had the following to tell me:-<br> - The sales rep saw the key in the front door and came to the conclusion my fiance was inside. We leave the key in the front as a keyblocker since the original key was ******.<br> - He went on to tell me that we shouldnt pay and he would just come and take the goods<br> - As we were walking, he had the audacity to use the F word against me and tell me to go to head office.<br> <br> If that's the kind of service full house provides to its customers (despite our 30 day failure to make payment) then its pathetic.