*********** staff

I purchased a fridge from fullhouse 2 years ago and there were never problems with my payments they took their money every month.Until January when I noticed on my statement from them it shows arrears.I checked my bank statements and saw I never missed a payment since I opened this account.After numerous calls and whatsapp messages they finally send me a letter in which they acknowledge they made a mistake.I had to phone them at my own expense and print bank statements that I also had to pay for.Just to convince them they are wrong.I spend hours with them on the phone.Every time I proved to them I paid the mont in question they just rell me oh sorry it was the previous month. Finally it was resolved.

Then I noticed again in April my account shows arrears. Then I decided I am not going to pay anymore. I am suppose to have 1 instalment remaining on my account. Now I am in arrears with 2 month.

Fullhouse all the ladies at your office seems they are ***********.I say ladies because I have probably spoken to 10 different ladies there.

With this incompetence experienced in your office your businesses' doors will also close permanently like many other businesses in SA.