Full house furniture Caledon

Last year(2023) we bought a gas stove at full house. Since the start there was problems. We sent videos to the store. Few months later they came to fix it. They then saw that the grill part takes long to ignite. Said they would be back. This year(2024) my children smelt something . Luckily my husband opened the stove. Flames every where. Closed gas turned everything off. Flames just kept burning. Let full house know. Their technical people come to look take photos said they would be back. Tuesdays and Thursdays are there days . We told them no one is home during the day so they must call and give enough time for someone to come open. They would wait until infront of house call and then say" they have to leave" this happend a few times. The last straw was when the phone was put down in my husband's ear. End of April they full house sent someone to fetch the stove so it could be fixed at the shop. So pipes and all was sent. Later the day the manager sent me a vn saying unfortunately the stove has to be taken to the town where it has to be fixed as they can't work on gas in shop. Few days later I ask her if she has heard anything. She says they got all the parts but will have to wait as they will only be back Tuesday.. Last week they call my daughter and ask if someone came to bring the stove. They never turned up and manager then says no they only got the parts. Now they say next week. Not happy at all. When it comes to payments they are quick but when it comes to service no one knows anything.GATVOL!!!!!! I have photos ,videos voice notes and messages between us