Very disappointed and angry at Fujifilm South Africa

We had shocking service from Fujifilm South Africa, I took my Fuji SL1000 in for a full service and was lead on a wild goose chase by one of the technicians who kept on making every excuse in the book as to why he couldn’t do the service and every time I phoned to find out how far they were with the camera they either ignored me and didn’t answer the phone or told me they would call me back and never did. In the end I had to bring it home having been untouched by them. The person I emailed to ask if they serviced cameras said that they could do it which was total *******. I will not be going back there again EVER and would not recommend them to anyone. STAY AWAY!