Terrible service from Fuji Image Centre

Please everyone be aware of Fuji Film in Blue Route. I was very excited to have my wedding photos printed on Monday morning. I placed my order and then they told me it wouldn't be ready on the same day as they were having problems with their printers. I was fine with that as they can't print if they have problems. Tuesday I go and collect my photos(only managed to go through them Tuesday night) and to my horror, half of them were as black as can be. I hired a professional photographer who did an AMAZING job on my photos and I knew from having gone over every photo they looked completely different. Wednesday I take time off of work again to go and show them the mess that was printed. They acknowledge that it was a fault on their side that the photos were black and were willing to fix it and print the extra 120 photos that I was missing from my order. I came back to Fuji today to fetch the order. Some are still printed to dark and they handed me 338 photos where I ordered 358 photos and half of them are doubles. I complained once again requesting my money back as I was tired of traveling to the mall every time for nothing to be resolved. The man that helped me was trying his best to resolve the issue but couldn't do much as he was told by the boss that he couldn't give me a refund. I spoke to the boss on the phone and he Still would not give a refund after all the mistakes that they have made. I ended up getting a refund of R60 on the 20 photos that weren't officially printed even though there is a lot more but it will take me days to sort through all the doubles. George from Fuji was rude and not willing to budge. Surely I have some sort of right where I'm not happy with the products that I got?I told him that I would have to put this on social media which he was totally fine with this.