Worst service ever!

FTS Safety is DEFINITELY the worst company when it comes to service!! Been struggling for n week to get any response from them after ordering from them! They DEFINITELY don’t care about their customers!! Phoned them at 16:00, lady promised to phone me back at 16:20. Phoned her again at 16:30, just to find that they were closed for the day. Will DEFINITELY not do business with them again!!