Reporting FTP online streetwear

Hello Peter from the 9th of june 2020 I purchased 2 eforce nike size 7 and at online streetwear (FTP finess the plug )since then I haven't recieve them and I payed them already R1600 they haven't been recieving on my msgz on WhatsApp I asked them to return my money they kept on promising to send my order. Their cellphone number is ***