BAD SERVICE FROM LORRAINE

I GOT THE WORST SERVICE AT THIS COMPANY TODAY. I SPOKE TO LORRAINE, SHE WAS RUDE AND DIDNT CARE ABOUT MY SITUATION. SHE FIRST FORCED ME TO PAY VIA DEBIT ORFER AND WHEN I TOLD HER IM NOT WORKING BUT HAVE TEMPARY JOBS SO I WILL PAY MYSELF SHE BECAME RUDE AND TOLD ME HOW THEY WILL CALL ME TO REMIND ME OF MY PAYMENT EVEN IF I CALLED AND ARRANGED WITH THEM, THEY WILL CHARGE ME FOR CALLS AND SMS. SHE WAS SUPPOSE TO SEND ME STANDARD BANK ACCOUNT NUMBER BUT SHE SMS ME FNB BANK , I HOPE I WILL GET MY SETTLE LETTER AFTER PAYING BECAUSE I DONT WANT MORE PROBLEM WITH THIS COMPANY.