Useless yet they are supposed to be protecting customers and guide big finial institutions..

What a disgusting manner of approach DOES ANYBODY WORK AT THE FSCA ,what utter incompetence , for an institution that is suppose to aim to enhance and support the efficiency and integrity of financial customers by promoting their fair treatment by financial institutions , as well as providing financial customers with financial education. The Fsca is suppose to assist further by maintaining financial stability (what a load of bs) . Theses are not the morals ethics or professionalism that you receive. They don’t answer calls the receptionist answer your call and it left to ring forever, when they answering they transfer you to a ghost. No one has answers for the questions you have. As for the exemptions and extension department they are clueless as to the operations , no sense of listening skills just a need to get rid of you on the phone and furthermore don’t even ask the right question to assist instead they become argumentative. I had call over 13 times to Fsca head office ***. Today I called Mr Thabego manganye ***) after I received a mail acquiring documents I already mailed instead I get referred to Busiswe *** who transfers me yet again. Called the call centre spoke to Mpho she indicated she will escalate took my details waiting for a call back from her senior management poor poor poor….