*********** FSCA - REF. NO. 118572

WHAT A SHOCKING DEPARTMENT TO DEAL WITH. AND ONE WOULD THINK IT IS PROFESSIONAL GIVEN THAT THEY ARE EXPECTED TO DEAL WITH PROFESSIONALS REGULARLY. NUMBERS ARE NEVER ANSWERED, EMAILS FOREVER IGNORED, AND WHEN YOU CALL THE CALL CENTRE, YOU GET THE MOST INEPT PEOPLE EVER WHO ALSO CANNOT ASSIST. THIS IS SHOCKING INDEED FOR THE FSCA.