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Anthony

1 reviews | Active since May 2025

20 Oct 2025, 16:23

Zero squared for Fruugo. Beyond rescue.

I wish I could give a zero. Shipment still not received 30 days later. Stuck somewhere between customs and post office. I have tried everything. Other online providers have seamless and efficient delivery. Fruugo uses 4PX. Chaotic and like a snail, only slower and you live in unrealised hope that it will arrive. I have written it off.

Yes, our post office is useless. Yes, our port terminals are useless. Then please use a reputable flight and land courier service like Amazon and Takealot do. Egh? Is it that difficult?

The bottom-line, they have been in business for 10 years and should know better.

I always want to say something constructive, but in this case I cannot. At least they do respond, but the responses do nothing about the fact that they are an online business which literally does not deliver.

My advice is to not buy and order from them. Ever. You have been warned.

How is it possible that they are still in business?

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