WORST SERVICE

I asked for an aftershave which they have to send me from the US.

I did not realize at the time (nor did they notify me either) of the restrictions that the US government has on international air shipments of products containing alcohol. And therefore it is almost 100% certain that I will never receive it.

I requested the cancellation of the order and refund of its amount. They tell me they can't do it because the order has already been shipped. They give me a tracking number that does not exist (I have already seen in this forum that it is a common practice of these people).

I ask for the correct number and they don't even answer me. I contact them through PayPal and they don't answer me.

They have responded today but they still do not provide me with a valid tracking number. They just tell me to keep waiting. I have asked them to please tell me which transport company is responsible for the delivery of my order so that I can contact them since I have lost all my trust in Fruugo.

I will not buy anything in this store again because I feel ****med and I advise you not to do it either to avoid disappointment according to my experience.