1 reviews | Active since Jul 2017

07 Jul 2017, 10:41

They did not ship my item / only gave partial refund

<p>Im From Australia and ordered some goods using FRUUGO- after paying $34.60 for express delivery for a small item it took 33 days to arrive to me .</p> <p> </p> <p>BUYERS BEWARE !!</p> <p> </p> <p>In one other oprder one item was missing so I contacted FRUUGO Support who gave me only a partial refund for the missing item.</p> <p> </p> <p>Not Worth the Hassle use Amazon or Ebay instead !!!!</p>

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Replies (1)
's update13 Jul 2017, 06:35
Reviewer Update

I HAVE CHANGED THE STAR RATING FROM 1 STAR to 3 STARS Today.

1. Customer Service at FRUUGO gave me a Full refund for the missing Item.

2. Customer Service at FRUUGO did not give me a full refund / or offer a partial refund on the expensive shipping charges - ( ** I paid $34.60 to ship a 150 GRAM bar of SOAP that took 33 Days to arrive. )

They should have given 1/2 of my shipping charge back to me at least !!!