SA Postal Sysytem absolutely sucks ! !

I saw some bad reports about FRUUGO a while ago. Now I recently ordered something from FRUUGO, which has NOT arrived. But it appears not to be their fault: the problem lies with the SA post office. The goods I ordered were dispatched, they have arrived in SA and have been handed over to SA postal service. It is the SA postal service that are unable or unwilling to offer any service. I took the reference to our local Post Office and they are simply unwilling or too stupid to do anything !