****mers

On the 13th of October I bought a product online with them, they send me an email that stated that I will recieve my product on the 3rd of November 2025. To date everytime I send them emails they say I must send them the order number which I did, they said I must send them proof that I made payment which I did, they send me an email stating that they were able to track my parcel its on transit, now when I ask them when can I receive my order they are telling me they cant find it with the order number that I keep on sending them