FRUUGO SUX

I placed an order online, paid, and very quickly got a confirmation that my order was confirmed and then another saying it was dispatched. So far so good. The next day I received this email: There was a problem with your order Hi Diane, We are very sorry to inform you that unfortunately the following item(s) from your Fruugo order ***9 have been cancelled. The retailer has provided the following reason for cancellation: An item/s in your order has been cancelled at your request and a refund is currently being processed. Please allow 2-5 days for this to be reflected. If you require any assistance with this, please don’t hesitate to contact Fruugo Customer Care. We are so sorry for your inconvenience and please be assured that a full refund will be issued automatically. Processing times can vary depending on the payment method. If you have paid with PayPal the credit should show in your account today, for all other payment methods please allow 2 - 5 working days for the refund to process. ________________________________________

Well I assure you I DID NOT CANCEL the order. After reading all the horrible reviews here I can only imagine a refund will not be forthcoming. *******s!

I would rate them a zero, but apparently that is not allowed.