FRUUGO Online Store - ******

Hi All, I've just had an extremely frustrating experience purchasing via "Fruugo" Online Shop. Please take note of this as its happening every day, as far as im concerned its outright ******ion. I purchased three (3) items from FRUUGO Online services, i received two (2) out of the three items on order. Fruugo tracking is non-existant, communication with them is ZERO, as you get zero feedback on your order, tracking facility does not respond, infact it gives errors on your enquiry, so thats absolutely useless. I eventually receive an email several weeks after the due arrival date (ETA) informing me that the package is local and has been delivered on the 15th Dec 23. GREAT, But where is it, i paid for Door to Door services as with the first two orders (received) no extra charge, as i paid for this upfront with FRUUGO. So where is my package.... the email informs me to contact a local service center in North Riding, JHB and make arrangements to collect, now remember this has been paid for to the supplier Fruugo, door-to-door shipping... So i call the number, low and behold its the frigging SA Post Office...WHY do they have my parcel, paid for. This is theft. I eventually had to drive to Northriding to COLLECT a delivery, ONLY to be told i had to PAY additional money to release the parcel....... FRUUGO you guys are terrible i will NEVER purhase anything from you lott again.... i will expect a FULL REFUND on this order, as it was ****** by SA Post Office... they are also ****** for ******ing funds from paidup clients... absolutely disgusting... FULL REFUND FRUUGO.... Im so frustrated i will post a review on FRUUGO weekly for the forseeable forture.... I want this resolved asap FRUUGO..... DO NOT BUY FROM THIS ONLINE STORE EVER You will pay through your nose for a small item...