Fruugo

I placed 2 x orders on 7 September, was advised that delivery would be from 13 to 28 September. When I try and track my orders it shows "in transit" it has been like this since 18 September and no further movement. I have tried to contact them on line, but when you choose the option to contact them it comes up with Oops not available. Are these people genuine or have I been ****med?