Fruugo are ****mers

This e-commerce platform is of no good. I did not get any update on my package, the package was supposed to be delivered by the 3 December 2025 and still haven't received the package. I ordered it the on 18 November 2025. I asked for a refund and still no reply. I messaged Fruugo over a week ago no response DON'T USE FRUUGO