JV
Johan V
1 reviews | Active since Jan 2015
22 Aug 2015, 19:37
Frontline use PIRATE PARTS to repair accident cars
After an accident my car needed new bumper, bonnet, grill, evaporator, front panel and 2 headlights. I even took the original part numbers to the assessor, but yet everything, but one headlight was replaced with \pirate parts"My grill broke and I keep it on the car with self-tappers ! When I wanted to close the bonnet and slightly pushed it"
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Frontline Underwriting Managers's replyOfficial
24 Aug 2015, 15:06Hello johanverster50,
Dear Sir
We confirm having received your statements regarding the parts used to repair your vehicle.
Please note, however, that we await the information and documentation as requested from you, in order for us to conclude our investigation of this matter (an email was sent to you earlier in August, via your broker, but we are as yet to receive a response).
Only once we have received this documentation will we be able to comment on your queries. The fact that the matter was only been brought to our attention more than a year after the initial repair, makes it all that more difficult to comment.
We look forward to receiving your correspondence at your earliest convenience.
Dear Sir
We confirm having received your statements regarding the parts used to repair your vehicle.
Please note, however, that we await the information and documentation as requested from you, in order for us to conclude our investigation of this matter (an email was sent to you earlier in August, via your broker, but we are as yet to receive a response).
Only once we have received this documentation will we be able to comment on your queries. The fact that the matter was only been brought to our attention more than a year after the initial repair, makes it all that more difficult to comment.
We look forward to receiving your correspondence at your earliest convenience.
Frontline Underwriting Managers's reply24 Aug 2015, 15:06
Official
Hello johanverster50,
Dear Sir
We confirm having received your statements regarding the parts used to repair your vehicle.
Please note, however, that we await the information and documentation as requested from you, in order for us to conclude our investigation of this matter (an email was sent to you earlier in August, via your broker, but we are as yet to receive a response).
Only once we have received this documentation will we be able to comment on your queries. The fact that the matter was only been brought to our attention more than a year after the initial repair, makes it all that more difficult to comment.
We look forward to receiving your correspondence at your earliest convenience.
Dear Sir
We confirm having received your statements regarding the parts used to repair your vehicle.
Please note, however, that we await the information and documentation as requested from you, in order for us to conclude our investigation of this matter (an email was sent to you earlier in August, via your broker, but we are as yet to receive a response).
Only once we have received this documentation will we be able to comment on your queries. The fact that the matter was only been brought to our attention more than a year after the initial repair, makes it all that more difficult to comment.
We look forward to receiving your correspondence at your earliest convenience.