MN
Marcel N

1 reviews | Active since Feb 2021

07 Feb 2021, 14:27

******

TERRIBLE, wants to tell me that a water pipe was leaking and did not burst with a 65000 liter water account. Swift lost adjuster even worse. 5 years with only a geyser claim and they wont pay a R3000 burst pipe claim. End of the road for me

0
Replies (2)
Frontline Underwriting Managers
Frontline Underwriting Managers's reply08 Feb 2021, 07:58
Official
good day to you. Please provide your contact details so we can investigate this matter and provide an appropriate reply.
Frontline Underwriting Managers
Frontline Underwriting Managers's reply15 Mar 2021, 15:08
Official
 Dear Madam A contractor who inspected the pipe initially reported damages were due to the leaking pipe (and not insured by this policy). Subsequently, it was determined that damages had emanated from a burst pipe and the claim then settled.  Frontline Management.