nS
narika S

1 reviews | Active since Mar 2013

06 Jul 2022, 17:49

Frimax pathetic

<div>Frankly they deserve no stars. After buying a packet of smoked beef from my local pick n pay in howick. I discovered at a party I hosted that the chips was burnt. Badly burnt. No one could stomach it. I kept the packet and complained to Frimax and only to receive a measly R20 voucher as an sms on my phone, to be used at Shoprite. There is no shoprite in my town. With the cost of fuel, no way am I going to drive to the next town just to redeem it. After telling this to Frimax employee said that their case is closed on their side. Pathetic. They deal with take a lot why couldn't they deliver. Or give me a voucher where I can actually redeem it.</div>

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Replies (1)
Frimax
Frimax's reply08 Jul 2022, 09:57
Official
Good day, I trust that you are well. We apologize for the bad experience you had with our product as well as service. We will try to improve our customer satisfaction going forward.  Regards, The Frimax Team