Terrible service

I would like to warn other potential customers to be careful when making use of the services of Fridge Repairs Cape Town. I logged a call for them to be at my premises at 09:00 to repair my fridge. The date and time was confirmed by means of whatsapp by someone from the company. I had to message several times to ask them where they are as no one informed me that they are running late. At +- 09:35 someone rep**** saying they will be there before 10:00. Not a good first impression. Patrick arrived just after 10:00. After the fridge were repaired I received an invoice with none of my particulars on the invoice. The invoice was made out to someone else with their address and details and after inquiring about it from them to send me an invoice with my correct details on there as well as proof of my 8 month guarantee which I was promised by Patrick that was on site to do the repairs, I am still waiting for my guarantee although I already paid for the service. I called the company to ask them for proof of my guarantee and to date have not received anything despite several follow-ups from my side. TERRIBLE SERVICE!!!