RN
Richard N

1 reviews | Active since Apr 2024

25 Mar 2025, 12:26

Horrible Empangeni Freshstop experience

On 23/03/25 on my way from Empangeni to Durban I went to Astron Energy John Ross Highway for fuel and quick takeaway breakfast.

I went into Freshstop to buy my usual favourite coffee I normally buy from other Freshstop outlets and a sandwich. I was told the coffee machine was broken and the the only thing they coukd offer me was a rooiboss sachet, hot water and milk. I was taken abackby this unpleasnt situation Which I have never exoerienced at any Freshstop. Even the mickey mouse broken machine was something that departs from the normal Freshstop cormmecial coffee machines.

I bought a bacon and egg sandwich and a can of canned tea, went outside settled in my car to have a quick bite. When I opened the sandwich plastic packaging the sandwich had a funny smell but the first bite confirmed that the sandwich I was sold was rotten. I immediately spit everything out and dumped the whole thing into the ******* bin. I never bothered about asking for a R19.99 refund and drove off. This was my first horrible and life-threatening experience I have ever had.

Freshstop management must take action to avoid food poisoning and remove ALL stale food from their shop. I shall definitely avoid buying any prepared food from this shop.

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