Dissatisfied

This morning I went to Fresh Stop, Bulwer Park to get some chips. I always enjoy their chips and it is normally my Saturday treat. Well, today they were awful as the oil was stale. I asked at the Grill and Go how often they change the oil and she said once a week on a Sunday. This was a shock to me as for a week their customers are being given the same stale oil!!!! I then looked for a manager to speak to and there was no manager. There was supposed to be a manager there, but he wasn't there because apparently he had worked late last night so he had asked his boss to come in late. It's fine coming in late, but then there needs to be someone there to cover you, which there wasn't and the staff were also on a go slow. When the manager did come in, everything I said he had an excuse for!!!! I eventually got angry and he had the audacity to make it look like I was in the wrong. I am not the person to take on!!!! I'm tired of how companies try to pull the wool over their customers eyes!!! Fresh Stop Bulwer Park, pull your socks up and get back to the standard that a Fresh Stop should have. This is now about the fifth or sixth time I'm complaining about your shocking service!!!