Disgusted

More than a month ago I wrote to fresh stop customer care due to poor service at fresh stop Bulwer Park in Glenwood Durban and I also wrote a review on this platform. I received an email from customer care saying that they were investigating the situation and would come back to me. Well, I'm still waiting. Since I complained about their poor service nothing much has changed. Last night I went in to get some chips to discover their chips had gone up. No notices to say that prices had increased anywhere. The staff who know me did not mention that the price had gone up and also the staff are still as lethargic as ever. Whoever has this franchise needs to do something regarding their staff and management. It is usually a busy place but if nothing is done it is going to lose its appeal. Fresh Stop customer care you need to wake up and take care of your customers. If nothing is done, this will be taken to the Berea Mail. I'm tired of always being faced with bad service especially over weekends at this particular Fresh Stop.