1 reviews | Active since Jan 2021
Caltex Ruimsig Refuses to Owner their Obligation to Address wrong Fuel Poured into my Car
On the 7th of October 2020, at 20:00pm ULP93 was poured into my car at Caltex Ruimsig: cnr Hendriek Potgeiter and Doreen road, 1724 Johannesburg, South Africa Cell: 011 958 234 Email: ***
The Attendant on realizing his Mistake offered to Drain the Fuel, and on failing to drain poured an extra R200.00 worth of diesel. However, this did not help, as the petrol had resulted in the damage of the injectors and other car parts. When I went back to the service station the Manger Brent and his assistant Thuli requested that I get a quote from a Mechanic so that they could have the car repaired at their cost. On submission I received a call from Mitchell of Caltex Ruimsig cell no: *** . He indicated that he has seen both the video of the incident as well as the quote to repair the car. However he is not interested to fix the car, because on his pump it is written the owner must ensure that the correct fuel is being put. I indicated to hi that I informed the fuel attandant of the correct fuel and also on the opening of the fuel car there is a sticker that clearly indicates that Diesel Fuel Only.
