BS
Billy S

1 reviews | Active since Mar 2017

25 Mar 2022, 15:10

Caltex FreshStop Gus Brown

Good Day. A few Nights ago. Monday to be exact, i went to a FreshStop in Warner Beach as I do everyMonday, to visit Crispy Chicken. This is Warner Beach Fresh Stop, Gus Brown side. When Parking my vehicle, in allocated parking area. I was approached by a **********, which was hanging around in front of the shop. This while a security Gaurd was standing next to my vehicle, too busyon His phone to care. I went inside to complain by the cashier, as this is a family orientated shop, or so i thought. When explaining what happened, i was told with a hell of a attitude that i cannot complain, as I am the same as the ********** that is soliciting outside, and i they will not ask her to leave, this wonan was dirty and dressed in hardly anything, so to me i dont feel we are the same, as i am not a **********. I feel this is wrong, as there are kids with their family's at this shop, that do not need to see this behaviour. Furtermore wen leaving shop i was given attitude by the petrol attendants, as the cashier had made it clear to tjem that i was wrong in what i complained about. This cashier was very rude to me, and so was the attendant. I will never go back to this Fresh Stop again, and Urge all in the Warner Beach area to follow suite. I have heard from lots that staff there has attitude towards customers, bever believed it untill now, very dissapounted.

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Replies (1)
Freshstop
Freshstop's reply14 Jul 2022, 11:01
Official
Dear Billy, 

Thank you for your review. 

Please kindly follow the link and leave your contact details 
https://freshstop.co.za/contact/

Thanks The Freshstop Customer Care Team