Bad customer service at Fresh stop, Penlyn Estate, Cape Town.

Bad attitude of night manger! I bought a packet of corn chips at about 21: 45 on April 15th, 2021 and they were old and stale, but the expiration date was still valid.

I wanted to exchange it for another packet ,but the manager refused and insisted that the chips were fine after tasting one. He even suggested that maybe because I had been fasting that my taste buds were "confused" with regards to the taste.

Another customer in the store also confirmed that the chips were old after I offered her one in front of the manager.

He told me to come back the following day to get a refund as the boss was not there at that moment. So now I have to drive a distance to refund a R9 packet of corn chips.

Very very bad customer service! And stop selling old stuff!