Fresh Eats Online Delivery Service

I recently bought 2 vouchers on Hyperli. One was for the Large Meat Combo of R1 150 and the other was the Bulk Braai Time Meat Hamper of R633. I bought these hampers as gifts for my in-laws and my aunt's family. They claim that it will be delivered the next day but when I messaged the guy (Rodnick) on WhatsApp he told me that's only when you buy directly from them since they need time to verify the voucher. I sent him all the details on the Friday and he said that they would let me know the Monday when they will deliver. I did not hear from them on the Monday so I sent a message the Tuesday. I asked when they will be doing the delivery as I didn't hear from them the day before as was promised. He then said he was waiting for the vouchers to be redeemed. He is sure that the next day he will let me know about the delivery. The next day I did not hear from them. Again another empty promise. So on Thursday I sent another message and the guy gave me attitude. Said he told me that Hyperli didn't work on weekends. The fact remains that he said he would let me know both the Monday and Wednesday but never did. When I asked why it was taking so long for the vouchers to be redeemed (a problem I have never had with any of my other vouchers) he said that they lady from Hyperli was in training. The fact still remains that he failed to send me a message as promised which is not good customer service. Then finally he asked if they could deliver on Thursday. After confirming that my aunt was home I gave the go ahead. I work overseas so we are 7 hours ahead for South Africa. The next day I got several messages from my aunt about the delivery. First, they did not pack the 2 hampers like I ordered. Instead, they delivered 1 parcel and put everything together. So for example if each hamper had to get 1kg of sausage they put 2kg of sausage together. My aunt had no idea what was going on or how the hampers were to be divided. So I sent her the contents of what each hamper consisted of. It was then that she saw instead of delivering 2kg of loin chops they only gave 2 loin chops. In addition to this, she sent me some pictures in which there was more fat than meat. My aunt was disappointed and I was both disappointed and embarrassed because I had bought it as gifts. This company is ***** and does not deliver good service. I contacted Rodnick and complained about the quality of meat and the fact that we only got 2 loin chops instead of 2 kgs but got no response from him. I also forwarded the messages and pictures from my aunt and even though I can see he read them, he did not reply. I will definitely NEVER buy from them again or recommend them to anyone. In conclusion, bad service and terrible quality.