More like a **** than a business

<p>I made payment for an aircon more than 3 months ago! No aircon! No refund!<br /><br />Until today I received nothing from either Wimpie Fourie or Chanelle Kruger from Freshcon Air-Conditioning.<br /> <br /> Apparently the aircon that was meant for me was faulty and was sent back to the supplier. The supplier gave him credit but no refund, but no unit either. <br /> <br /> Wimpie won't give me the supplier's name – which means I can neither confirm the story, nor can I talk to them about a refund .</p> <p>However, this is not the worst as I have been shouted at over the phone by Wimpie. No need to hands free with him! He is so arrogant that he believes he is immune from the law.</p> <p>And if you think you are getting a 2 year warranty and maintenance plan (as per their email), forget it. It is a lie, once you have paid, you get sent a "contract" copied off an international site, and are expected to pay for it.</p> <p>To add insult to injury, they took photos of 2 old aircons at my house and posted it onto their Facebook page as if they had done the job. <br /> <br /> But the story is so long, I won't have time to type it all here.<br /><br /></p> <p>I have reported the business to the Consumer Affairs under the Consumer Protection Act.<br /> <br /> If you use Wimpie Fourie and Chanelle Kruger from Freshcon Air-Conditioning, ask for installation first, pay afterwards otherwise you won't see your aircon or any refund because they run their business more like **** rather than a business!</p> <p> </p>