PvdB
Pierre van den Berg
1 reviews | Active since May 2019
17 May 2019, 09:35
**** Service
After I paid them the service went for **** trying for weeks to get hold of them by phone they never answer,no response to messages. What do I do now???
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Replies (1)0
Replies (1)
Fresh Start Law Centre (PTY) Ltd (South Africa)'s replyOfficial
17 May 2019, 09:46Customer Care:
Hi Pierre, thank you for your message. Apologies for your situation - this doesn't sound right.
Let's help:
Note the telephone lines are only available during office hours. Furthermore, please make sure you select the correct option when dialing so you call is routed to the correct department.
Way Forward:
Dial the national hotline on *** and press 2. - Then select the correct menu option.
-OR-
Login to your Member Portal and select the support tab. You'll be able to create a support ticket which will be managed by our 24/7/365 Customer Care department.
We hope this information assists you.
Kind Regards,
Customer Care
Hi Pierre, thank you for your message. Apologies for your situation - this doesn't sound right.
Let's help:
Note the telephone lines are only available during office hours. Furthermore, please make sure you select the correct option when dialing so you call is routed to the correct department.
Way Forward:
Dial the national hotline on *** and press 2. - Then select the correct menu option.
-OR-
Login to your Member Portal and select the support tab. You'll be able to create a support ticket which will be managed by our 24/7/365 Customer Care department.
We hope this information assists you.
Kind Regards,
Customer Care
Fresh Start Law Centre (PTY) Ltd (South Africa)'s reply17 May 2019, 09:46
Official
Customer Care:
Hi Pierre, thank you for your message. Apologies for your situation - this doesn't sound right.
Let's help:
Note the telephone lines are only available during office hours. Furthermore, please make sure you select the correct option when dialing so you call is routed to the correct department.
Way Forward:
Dial the national hotline on *** and press 2. - Then select the correct menu option.
-OR-
Login to your Member Portal and select the support tab. You'll be able to create a support ticket which will be managed by our 24/7/365 Customer Care department.
We hope this information assists you.
Kind Regards,
Customer Care
Hi Pierre, thank you for your message. Apologies for your situation - this doesn't sound right.
Let's help:
Note the telephone lines are only available during office hours. Furthermore, please make sure you select the correct option when dialing so you call is routed to the correct department.
Way Forward:
Dial the national hotline on *** and press 2. - Then select the correct menu option.
-OR-
Login to your Member Portal and select the support tab. You'll be able to create a support ticket which will be managed by our 24/7/365 Customer Care department.
We hope this information assists you.
Kind Regards,
Customer Care